Forgot Challenge Answer
If you do not remember your User ID, or the answer to your challenge questions, please contact customer service at 1-800-428-8340 during regular business hours.
A User ID and Password is required to log in to our services. Services are provided through a secure connection. If you have difficulty logging in please check our FAQ, click the Forgot your password link, call CFCU at 607-257-8500, or email us at contact.us@mycfcu.com -DO NOT send personally identifying information (i.e. Acct #, SS #, etc) in your email.